We confirm your plan
You receive an acknowledgement with the plan, the amount in CAD and the payment options available in Canada — card, Interac, PayPal or crypto.
Complete your order
Three fields and a plan. We issue your TeleNorth line manually, check it against a live stream, then email the credentials — usually within the hour.
What happens after you order
Every TeleNorth line is provisioned by a human and tested against a live channel before it leaves our hands.
Payment clears
Processing is handled by our payment partner. TeleNorth never stores your card number, as set out in the privacy policy.
Your line is issued
We create the account, load the Canadian channel bouquet and verify playback on a test device before sending anything.
You install IBO Player
Follow the setup guide for your device, paste the credentials, and the guide populates within a minute or two.
Unsure which term to take? The pricing breakdown shows the effective monthly cost of each plan.
Payment questions, answered plainly
Is the price really final? Yes. The amount you select is the amount you pay for the whole term. There is no activation fee, no device fee and no tax surprise at the end.
Will it renew on its own? No. TeleNorth does not hold a payment method on file for recurring charges. When your term ends, you choose whether to extend.
What if something goes wrong? Contact us first — most issues are a wrong password or a router DNS setting, and we fix them in minutes. The formal position on refunds and outage credits is documented in the refund policy, and the wider service rules live in our terms of service.